Return Policy

We want our customers satisfied with our services in Dubai. Sometimes, we understand that a product may not meet your expectations. So, we outdoorcarpetdubai.ae offer an adjustable return policy.

Conditions for Return
  •  You will return your ordered product within 10-15 days after delivery
  • Carpet must be in its original condition with all the packaging materials
  • You must provide the recipient of your purchase
  • Refunds will include the full amount paid for the order, excluding any delivery charges.
  • Carpet damaged during shipping, will be replaced

Contact our team to start the return policy for your order. You will provide the reason, why you returned the product and the order back to us within 10-15 days.